NOT LIKE THE OTHER FAQs
Frequently Asked Questions for clients and would-be clients
How can I pay for my appointment?
I require payment in advance of the session. Payment via Bank Transfer (BACS), PayPal or cash. Payment details will be sent to you on reserving your first session.
For large amounts and special circumstances I would be happy to invoice you.
How can I work with you?
I can work with you online, on the phone or in-person at my office in St Neots. For online clients I use Zoom. You will be sent the link in advance and all you need to do is click on it, from most devices. As long as they are secure and the client is happy, I am flexible.
Sessions for individuals are usually weekly and 50 minutes long. Weekly sessions are the most effective way to work (see below for details). Clients typically work with me from 6 weeks to years, depending on their needs and budget.
When clients are on a budget, but require long-term counselling, I have found it most effective to do a 6-weeks-on, 6+ weeks off pattern. It overcomes the disadvantages of fortnightly or monthly sessions (see later in FAQ) whilst making counselling affordable.
Sessions for couples are also weekly and are 90 minutes long.
What is your cancellation policy?
My standard cancellation policy is that I require 24 hours notice, otherwise you will still be required to pay. However, if an emergency arises, please at least contact me before the session so that I do not waste time waiting for you. In unavoidable situations, such as life-threatening emergency, I may exercise my discretion.
What is counselling with you like?
My counselling training was largely Person-Centred Counselling - a Humanistic school of therapy which regards the client as the expert of their own mind. However, my experience of working with neurodivergent people has taught me that I need to adapt my methods to suit different clients. So, for example, I may talk more than many counsellors, and often we will be discussing or problem-solving issues together. And I may introduce concepts from different forms of therapy, life coaching and even neuroscience!
Sessions are typically relaxed, unless the client has a strong need for structure, and I will encourage you to talk about whatever comes to your mind. My job is to provide an empathic, genuine, accepting and non-judgemental space for you to work things out. I try to avoid giving overt advice, but with almost 30 years lived experience of neurodivergence, I am always happy to mine my experiences for useful ideas and stories.
What sort of issues can I bring to counselling?
Counselling is a kind of talking therapy which helps you talk through your emotional issues. As your counsellor, I am trained to listen and help you figure out what you're going through. In relationship work, I can act as the neutral third party to hear what is going on in your relationship and maybe unpick the issues.
Although I have particular focuses on neurodivergent people (eg. autistic and ADHD) and the LGBTQ+ community, I am trained to work with all kinds of clients, with all kinds of issues. For example, bereavement, work stress, exam stress, childhood trauma, anxiety & panic, depression and low self-esteem. I also work with couples.
I work with teenagers from 16+. If you are looking for counselling for a child I can recommend colleagues who specialise in younger people.
In my couples work, it is not uncommon for both partners to be neurodivergent, but in different ways, even if both the couple are autistic or both the couple are ADHD. So building understanding and acceptance in the relationship is often key.
In the LGBTQ+ community I can work with issues around sexual orientation, coming out, relationship issues etc. I have lived experience, additional training and experience in working affirmatively with people experiencing gender dysphoria and/or gender differences. I have worked with trans-identifying, non-binary and gender fluid individuals.
How do I know if counseling will help?
Counselling works best when there is a relationship of trust between client and counsellor. This is not something you can guarantee, which is why I only require clients to book one session ahead - sometimes we're just not a good fit, and that's OK.
If I'm not a good fit for you, please don't feel bad - it is a normal part of a counsellors job. I am always happy to recommend alternatives.
To get the most out of counselling, you (the client) need to be ready to make changes. This can involve facing your demons and taking a huge step of courage. Sometimes clients think they are ready, but after a couple of sessions, realise they are not. That's fine too. We can't rush these things - emotional healing takes time, sometimes years, before we can begin the process. Counselling helps you sort through stuff in your mind, find connections, understand yourself etc. It can be really hard work and in the early stages, can bring up a lot of stuff that part of you might have prefered to stay buried! But my training, experience and personal life history tells me that when you are ready, counselling can change your life.
What is your approach to transgender and non-binary clients?
Writing as at May 2025, my approach to gender variant and transgender clients has not changed. It is not my job to tell another person who they are and that is particularly true in the case of gender identity and/or sexuality.
In line with current science, I affirm that gender and sex are not binary and that many people fall outside the binary. Someone's gender might differ from their sex assigned at birth: they may be transgender and/or nonbinary or use any one of a thousand different monikers for their identity. All of which is fine and good and deserves respect.
I have personal experience with trans and non-binary loved ones and have done extra training in working alongside gender diverse people. I have supported trans and NB clients through medical & social transition.
I am aware the recent political events have made trans and NB people feel unsafe and frightened for the future. I wish to assure clients that we are not going anywhere - trans, NB, allies, you are accepted and you are welcome.
Do you work with couples and people in relationships
Yes, I do work with couples and people in relationships.
Typically I work with couples where one or both are neurodivergent but my training was general relationship counselling, so I am able to work with all kinds of issues.
Couples counselling differs a little from my individual work: The sessions are typically longer at 90 minutes and the work is usually over a shorter period (typically 6-10 weeks). There is a great coaching emphasis in relationship counselling, although like my individual work, I vary it a lot depending on the needs of the couple.
Please see my fees page on my main website (www.notliketheothers.co.uk) for current prices.
I'm not autistic or ADHD. Can you help me?
Although I have particular focuses on neurodivergent (autistic and ADHD people) and the LGBTQ+ community, I am trained to work with all kinds of clients, with all kinds of issues. For example, bereavement, work stress, exam stress, childhood trauma, anxiety & panic, depression and low self-esteem.
Apart from neurodivergent people themselves, I often work with parents of ND children and partners to ND partners. For neurotypical (ie non-autistic, non-ADHD) clients, the most common presenting issue is anxiety.
I have experience in working with clients with mild-moderate OCD, mild-moderate Borderline Personality Disorder, mild-moderate Body Dysmorphia and clients in recovery from eating disorders (although I am not qualified to work with people still in the middle of the battle). If you are uncertain, please contact me and I'll let you know if I have sufficient experience or not, for your issues.
Do you ever work fortnightly or monthly?
Short answer: Not usually
Although some counsellors will offer fortnightly sessions, it is not a way of working I am comfortable with, if I intend to give you my best.
It is also about value for money: If you are putting the investment into change - which is what counselling is about, it is important the counselling is effective and that you get the most out of it possible. Don't forget that while you are going through the counselling process, you only spend 50 minutes a week with me. Most of the work you will do on your own, in between sessions. A good part of every session is reflecting on that work, before you can move forward. It can be hard enough reviewing all the learning you have made in one week, let alone two!
If money is an issue, I do offer discounts, but also I would recommend working weekly for fewer weeks, rather than fortnightly for longer.
And if time is an issue, I would recommend putting counselling on hold until you can clear the decks to concentrate on it. After all, counselling is a big commitment and hard work, so you want to be able to make the most of it.
Can counselling be harmful?
Sadly, the answer is yes, it can be.
For clients with severe mental health problems, such as severe OCD and/or psychosis, counselling could potentially exacerbate disordered thinking. For example, if someone had a severe OCD about germs, talking about germs could actually trigger them more than help.
However, as a qualified counsellor, my training helps me identify if a client's distress is outside my ability to help. In such situations, I will support the client in finding the help they need. For example, referring them on to the appropriate psychiatrist or clinic.
Counselling can be harmful if it is coerced. Examples of this would be clients with intellectual disabilities and or other neurodivergences who have been badgered into counselling because their carers don't like their behaviour; and young people who's parents don't like how they're developing. In such cases, I do what I can to explain the need for informed consent to the carers or parents.
And finally, counselling with the aim of changing a person's gender identity or sexual orientation, is unethical, harmful and immoral. Conversion Therapy (with or without 'consent') is completely against the constitution of the National Counselling & Psychotherapy Society, of which I am a member.
What is different about autistic/ADHD clients?
Even with adaptations some methodologies aren't as helpful to many neurodivergent people as we'd hope. For example, many of my clients have had past negative experiences with CBT and there is a lot of research work going on to find out why that is, and how things can be improved for those clients.
One common issue I find is that our ability to identify and describe our emotions is inhibited - known as 'alexithymia', it is not so much a problem as a typical day in my practice. So it is essential that your counsellor understands these differences and knows how to help you.
There are some very talented neurotypical counsellors out there able to work effectively with neurodivergents (although given that so many neurodivergents aren't diagnosed, perhaps they aren't so neurotypical after all). But I do believe neurodivergent counsellors like myself can give that little bit extra something to the process. Call it lived experience, call it empathy, but I believe it helps.
I'm self-diagnosed autistic and/or ADHD. Can you help?
As a Humanistic counsellor, I believe the real expert on a person is themselves. A fundamentally important feature of my work is that:
I believe you!
I believe that self-diagnosis/self-recognition as an autistic and/or ADHD person is valid. Especially if you have researched the subject for yourself and recognise yourself in the diagnostic criteria. I cannot officially diagnose you but if that is the route you wish to take, I can support you in finding a clinician who can.
I've just been diagnosed autistic and/or ADHD. Can you help?
I was diagnosed myself in 2000, after which I had no counselling help at all, so I understand the importance of support to wrap your head around these things.
With the NHS, therapy is sometimes available but waiting lists are long. Many private diagnostic clinics do not offer counselling. I have considerable experience in supporting people in that post-diagnosis phase, helping them come to terms with their diagnosis and what it means for them.





